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黛安·罗斯柴尔德（Diane Rothschild）
来自美国有线电视新闻网（CNN）：阿拉巴马州的少年达比·里斯纳（Darby Risner）试图通过穿着大紫色恐龙服装来拉动恶作剧，当巨大的面具被卡在她的头和肩膀上时。她的朋友们试图帮助她，但只能通过将她拉动两个方向来加剧这种情况。当该小组无法成功帮助放松Risner时，他们不得不和她一起去消防局，消防员卸下了Barney面具。他花了45分钟来解释她。“当她第一次到达那里时，我们看了看，它很紧，”特鲁斯维尔消防和救援的文斯·布鲁诺中尉告诉CNN关联公司WVTM。“它已经围着她的肩膀，握住她的手臂，看起来有点像恐龙的手臂，因为她可以从肘部向下弯曲，这很少可笑。”
来自拉斯维加斯评论杂志: The Clark County Fire Department is asking the public to stop calling 911 for “stubbed toes and sore throats” — actual examples of inappropriate emergency calls the department has received, Fire Chief Greg Cassell said. Facing record numbers of calls for service, Cassell instead urged people to call 911 only “for a true medical emergency, fire or police emergency.”
卡塞尔说：“去年，我们对紧急电话进行了150,000多个回复，我们预计 - 好吧，我们预料到了，我们已经知道今年增长了3½％。”卡塞尔详细阐述了某些人称之为911的事情，提到了许多关于宠物的电话。卡塞尔说：“人们会给宠物起名字，他们对宠物充满热情，但他们会打电话说，‘有人没有呼吸。’“我们认为这是一个人，我们到达那里，这是他们的狗。”
FromThe Canadian Press：警方说，一位沮丧的纽芬兰人叫911，报告她的披萨没有足够的奶酪。const。杰夫·希格登（Geoff Higdon）说，纽芬兰皇家警察局周五从圣约翰地区的某人接了电话。希格登说：“这个人与她从中购买了披萨的公司有一个问题，而且没有足够的奶酪，并且已经接近了公司，不喜欢他们给出的任何回应。”“I’m not sure if by calling us they assumed there was some sort of action we could take, or what the situation was, but of course we advised the individual they just needed to speak with the manager of the company and not the police.”
去年12月,英国哥伦比亚最大的911调用centre, E-Comm911, issued a list of the top 10 reasons not to call the emergency line, based on actual calls received in 2015. Among them: Requesting the number for a local tire dealership; reporting an issue with a vending machine; asking for the nonemergency line; complaining a car was parked too close to theirs; reporting that a child wouldn’t put his seat belt on; telling police about a coffee shop that refused to give a refill; asking if it’s OK to park on the street; reporting someone had used a roommate’s toothbrush; seeking help getting a basketball out of a tree; and complaining that their building’s noisy air system was keeping them awake.
从肯塔基州列克星敦市的WKYT出发：调度员每天接听数百个电话，其中许多估计大约一半是真正的紧急情况。来自列克星敦·费耶特（Lexington Fayette）Urban County County的911电话接管者。“人们希望我们给他们乘车。他们希望我们解锁汽车。”调度员Phillina Wingate说：“我一次接到电话，因为她的朋友离开了充电器，因为她的朋友离开了。”“她说‘如果我的手机死亡，这将是紧急情况。’我们已经呼吁人们打电话给我们打电话，并将披萨送到他们的家中。我们经过训练，永远是专业的。这就是我们尝试做的。我们只是说，‘夫人，这不是911的目的。请不要回电。 We cannot order you a pizza.’ “
Author’s Note:If you have an unusual 911 call to share, e-mail the Yenta at dianer@pennwell.com.
Diane Rothschild, is a 27-year veteran of PennWell Corp.; the executive editor of Fire Engineering, Fire Apparatus & Emergency Equipment, and Fire Rescue; and the conference director of FDIC. She has a B.A. in English communications. She has been a yenta (look it up) for most of her life. If you have a story for the Yenta, e-maildianer@pennwell.com。
