By John K. Murphy
When you get sued for workplace harassment, discrimination, a motor vehicle accident, or for any other reason, part of the first things the plaintiff’s lawyer will seek is your department’s Personnel Policy Manual. If you are like most departments, there is a thick layer of dust on the covers或者在华盛顿州的大型技术公司不再支持您曾经汇票的单词版本。当我担任副主任时，我们曾经有过周三会议审查政策 - 一个令人痛苦的痛苦的过程，但当律师敲门时，它将是一个有价值的努力。你的消防部门legal律师将欣赏到最新的人员政策手册，因为他们在这些诉讼活动中捍卫您的部门。
创建了许多政策手册，以解决一些违反“政策”“：消防员迟到工作，社交媒体的使用，在工作中使用药物或酒精，等等。创建了许多策略，因为一些消防员违反了不成文的政策。随后，该部门创建了一个“政策”，以便下次发生，它可以强制执行以前的不成文规则，并有一项指导未来行为的政策。
您的人员政策手册应该包含什么？我喜欢原来的Nordstrom政策，陈述了：
欢迎来到Nordstrom.We’re glad to have you with our company. Our number one goal is to provide outstanding customer service. Set both your personal and professional goals high. We have great confidence in your ability to achieve them.
Nordstrom Rules: Rule #1: Use good judgment in all situations. There will be no additional rules.
Please feel free to ask your department manager, store manager, or division general manager any question at any time.
Personnel Policy Manuals should contain these basic elements:
- 与消防部门就业关系的概述和陈述。这应该包括愿景，使命，值陈述。它还应说明您的部门的总体目标及其对员工和社会的承诺。
- 导游和伦理行为准则，指导税收和下班行为。很多次we see our firefighters engaging in off-duty conduct that embarrasses our department. At times, these actions have certain criminal and civil elements that harm your department’s reputation.
- 是的，您可以为影响您的部门的休班行为创建策略，是的，您应该强制执行这些下班事件。
- A statement that you are compliant with equal opportunity rules and regulations and that you will provide reasonable accommodations to people with disabilities.
- 一个声明,表明您的招聘策略nd practices include testing elements for internal promotions and external hiring.
- A policy related to the employees'人员文件 - 访问，查看，添加和删除文件。此外，员工对自己的人事档案的权限是什么？
- 您应该有关于骚扰和歧视的政策: a reporting and an investigation procedure. This section should also contain a complaint procedure and conflict resolution procedure.
- 你应该描述豁免和n一个单一的员工，如果您所在的国家有集体讨价还价，讨论您的集体谈判协议。
- To describe your workplace professionalism and company representation, your manual should include your dress code; that you are a tobacco-free workplace; that you are a drug- and alcohol-free workplace;and that you have a no-weapons policy and a safety and security policy.
- 您还应该有与接受礼物，旅行报销以及如何应对提供运动票或旅行的供应商有关的政策。
您的员工将欣赏有关赔偿和福利的一部分。这应该包括：
- Payroll information, the compensation schedule, and how录制工作时间，员工福利和依赖资格和其他福利，如果有的话，包括视力，牙科，医疗和人寿保险。这也可能包括部门或其他机构提供病人和受伤员工的任何残疾福利。
- You also want to have a policy on family medical leave (FMLA), your employee assistance program (EAP), and any other leave benefits, including military leave (USERRA) for your military reservists. Also important is leave for jury duty, sick leave, bereavement leave, and paid time off, including vacation time.
许多组织没有什么，因为它是如此之遍，是一项管理公司设备和电子产品的策略社交媒体。这应包括以下内容：
- 计算机，电话，手机，互联网和电子邮件。它也应该覆盖blogging and using social media.
- There should be a statement of an expectation of privacy while using department equipment.
- Include monitoring of the workplace’s use of electronic devices, including e-mail, computers, Internet, and telephone, including voice mail. I would also include the use of the copy machine, since it will also record enormous amounts of data.
- 您的手册还应包含储物柜搜索，视频监控和物理搜索以及程序的声明for conducting those searches.
Finally, there needs to be a section on personnel performance expectations and evaluation of those performances, including
- Probationary period evaluations and annual evaluations. How, when, and who will conduct those evaluations?
- 与行政调查有关的政策以及这些调查会发生什么。有许多与管理（内部）调查相关的规则，您的政策需要在这些事件期间尽可能详细。
- 纪律政策包括逐步终止的审议，员工会发生什么，最终薪水和设备返还给该部门。
我的最终评论是人员政策手册只是您在组织中应该拥有的一些手册中的一个。我们在为我们的社区提供服务提供服务时，我们还有更多的导游培训，现场运营，驾驶，消防，救援，安全，灾难恢复以及我们在为我们的社区提供服务的职责和职责。
若干组织将帮助您撰写您的人员政策手册。对您的一点研究将导致您进入合适的公司，以帮助您获得这一重大而重要的努力。
JOHN K. MURPHY, JD, MS, PA-C, EFO, retired as a deputy fire chief after 32 years of career service; is a practicing attorney; and is a frequent speaker on legal and medical issues at local, state and national fire service conferences. He is a contributing author and lecturer withFire Engineering.
