Incident Response Technologies (IRT), a leading developer ofincident managementsoftware solutions, announces a strategic alliance with ZipBridge, innovators of automated conference call bridging solutions. By adding ZipBridge’s powerful technology into the Rhodium Incident Management Suite, IRT can offer users the ability to automatically bridge pre-defined lists of decision makers onto conference calls directly from IRT’s easy-to-use incident command screen.
当一个ZipBridge call is initiated, each member of the selected group receives a phone call and is placed on the conference bridge as they answer. No need to look up dial-in numbers and PINs or to carry a call-down list. Participants who are on the go simply answer their phone, press 1 and are on an instant conference call. IRT worked closely with ZipBridge to fully embed the application within the铑事件管理套件so that launching conference calls is easily accomplished directly from Rhodium Suite command and control dashboard.
“At IRT we pride ourselves in staying ahead of our customers’ needs,” said Jarret Winkelman, IRT’s Director of Sales. “When we first saw the ZipBridge application we knew it would have great value to our clients in helping to facilitate communication when time and simplicity are critical. Thus far our client response has confirmed our belief that this is going to be a very popular feature!”
Zipbridge总裁Leidy Smith说：“我们很荣幸被IRT选为他们屡获殊荣的Rhodium事件管理套件的一部分。”“他们对客户的服务充满热情，这很明显，因为他们审查了我们的应用程序，并努力创建一种嵌入方式，并使客户易于访问和使用。我们期待与IRT合作，并为他们令人印象深刻的客户阵容提供服务。”
Incident Response Technologies, Inc., has been providing cloud-based solutions for publicsafetyorganizations since 2005. IRT’s flagship product, the Rhodium Incident Management Suite, is currently in use throughout the United States and Canada by Police, Fire, EMS, Emergency Management, Campus Security, and other organizations. For more information on the Rhodium Incident Management Suite, visit IRT’s site atwww.irtsoftware.comor call (866) 260-7333.
ZipBridge is a mobile-centric outbound conference calling platform which enables authorized individuals to launch a conference call for any group–either predefined or created on on-demand. ZipBridge provides another level of communication for the incident management team enabling quick and easy two-way dialog when both time and communication are critical. More information can be found atwww.zipbridge.net.
