PROGRAM MANAGER INSPECTIONS
As chief of the department, you have received several citizen complaints charging that one of your engine companies took several minutes to attack the fire during a recent structure fire. According to one complaint, the firefighters pulled the hose off the pumper but could not get water flowing, and when the water did appear, pressure and flow were inadequate. When the battalion chief investigated he discovered that the pump operator of the apparatus had been assigned to this position for the past year but lacked the practical skills needed to perform the job. Much of the training the operator had been given during the year was classroom instruction and consisted of very little practical application.
另一个公司吧nario is that the compliance officer at the State Department of Labor and Industry calls to inform you that he has received a complaint from an employee concerning the health and safety conditions at one of your department's stations. You ask your newly appointed safety officer about the inspections of all fire department facilities. He/she replies that there is nothing on file to document that any of the department's 16 firestations have undergone a health and safety inspection. The department receives numerous citations and is fined after the compliance officer’s inspection. he reports that all stations will be inspected within the next year.
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