By Thomas A. Merril
Volunteer fire departments across the land are finding it difficult to recruit new members. Enormous amounts of resources and - in some cases - money have been directed at this problem in an attempt to right the ship. However, what good is it to attract new members and then spend lots of time, effort, and money properly training them if they leave the service within a short time? Indeed, recruitment is one issue, but retaining members is another challenging problem altogether.
It’s inevitable that we will lose members because of job relocations, personal demands, and other issues out of our control. Therefore, we must focus on the things that are in our control; we don’t want to lose members because of poor organizational behavior.
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