San Antonio Fire Department Leverages Online Platform to Streamline Training Management

San Antonio Fire Department
San Antonio Fire Department

当圣安东尼奥消防局决定将其旧学习管理系统转移到更好,更现代的事物时TargetSolutions’ Learning Management System (LMS) was the first step into a period of information, communication, and training enlightenment.

“It was a game changer for us,” said Captain Dean Watson, Training Coordinator for the San Antonio Fire Department. “Our old LMS was centralized in the Fire Training Division and we had to rely on the Training Coordinator to pull reports.”

沃森说,之前TargetSol船长utions the previous department LMS had a limited capacity and recorded just continuing education units. There wasn’t the ability to capture training and share information in realtime to multiple groups.

“We were using the company logbook, or a spreadsheet,” said Captain Watson. “TargetSolutions allows us to build and deliver training content, document individual, company, and battalion-level training, and make it all available to be seen by everyone without having a big paper trail.”

使用此LMS的好处扩展到整个圣安东尼奥消防局。在多个级别上介绍实时信息有助于增加部门培训的问责制。在大量劳动之前,请全面了解正在做的事情。现在,该部门可以根据行动报告后获得的信息来建立从个人试用消防员培训到在营一级为公司的专门培训。

沃森说,该部门正在使用其LMS为试用消防员创建电子任务书。借助这本在线任务书,试用消防员可以从任何位置继续接受他或她的培训和文档。他们的公司官员可以监视他们的在线进度并撰写营长可以看到的评论 - 所有这些都不必须与试用消防员,公司官员和营首席会议亲自会议。

Going from a system that did not capture any, non-vendor CE content training, San Antonio Fire Department can now deliver, track and report training with the new LMS.

Watson also said that they can also use the LMS to develop training using custom made content. A most recent example is training on the COVID-19 pandemic. A simple training video can be turned into a training activity within the LMS where all personnel can be trained, and all the training is documented.

Speaking to documentation, Watson said that they rely heavily on the LMS for ISO training. The department can pull specific training documents specific to ISO at any given moment. Additionally, when working with the Texas Commission on Fire Protection, a commission with heavy oversight and an active inspection of records, the department can quickly provide documentation in training as well as create specific reports for the commission.

Documenting training of new firefighters, Captain Watson says that TargetSolutions’ LMS allows for what he calls “documenting from cradle to retirement.” The LMS is used with NFPA standards, from firefighter to instructor, to ensure personnel are trained to the specific standard.

多年轨道与BLS和ALS EMS培训一起使用,使该部门可以在几年内维持所有人员的培训和重新认证。

作为训练协调员,沃森现在可以轻松地以全面的方式来对任何消防员进行所有训练,以防万一需要,即使是受伤的消防员的情况,突然之间。公司官员或营负责人也可以将大量的培训材料用于生成报告并建立培训内容。

通过实时报告,主管可以设置报告的参数,让其在特定的时期内运行,并查看结果,以查看需要修改当前培训的位置或是否需要创建新的培训。每次都没有时间构建报告。新的LMS还代表上传文件的存储库。视频,照片,计划,标准操作程序都可以在文件夹结构中添加,以取代仅在永久位置存在的物理库。

沃森说,该部门目前正在以这种方式对待其大流行培训信息,使用LMS作为所有最新Covid-19指南的中心位置,该部门中的任何人都可以从任何地方访问。除了大流行信息,部门还存储了行动报告后大型事件带来的宝贵信息。

With all this information at their fingertips Watson says the LMS allows for easy reporting which can in turn lead back into department training. A company officer can run a report based on a certain time frame or a specific subject and create an actual program for training. The department’s special teams also benefit from this new LMS with their own specific training scheduling and needs. Using LMS multi-year training for these teams can track what has been accomplished and keep personnel and supervisors on track for what is to come.

A training plan can be set up and customized for the needs of the whole team and its individual members. Firefighters and fire officers can see the plans and get ahead of deadlines so that the teams don’t fall behind on certifications.

在圣安东尼奥消防局的培训的各个方面,没有固定在一个物理位置的强大LMS都取得了重大改进。从简单的记录到跟踪特殊团队成员的即将到来的认证,对LMS的投资使培训数据的管理变得容易。部门中任何地方的消防员不仅可以访问他或她的个人记录和实时进展,而且公司和营级的官员可以查看数据并创造可能被忽略的培训机会。

The ability to document, track, report, and customize, has made training in the San Antonio Fire Department more effective and in turn left the department with a constant realtime view of their state of readiness in preparing to respond to emergencies and train it’s firefighters.

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