BY LINDA F. WILLING
Difficult change. Some might find this phrase redundant. Isn't all change difficult? Isn't it just human nature to resist change, no matter how much the change is needed?
Making effective change of any type requires work and commitment-a clear sense of what is needed and a reasonable plan to obtain it. But some changes are more challenging than others. Making difficult change can instill vision and new direction within your organization, or it can be a complete disaster. The result you get depends on your preparation, your methods, and how well you communicate the underlying mission of the proposed change.
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