BY RICHARD MARINUCCI
Most of MY columns have referred to specific problems or issues and appropriate solutions. This column will explain in general terms ways to help develop a system appropriate for addressing most problems that occur. You can adjust or adapt any system to meet individual needs. Regardless, remember that problem solving is a learned skill that you can improve with study and practice. People-solving problems improve the more an individual is forced to address issues. Developing a system and practicing it improves capabilities so that you can produce good results most of the time.
Process can be defined as a series of actions taken to achieve something or as a means to an end product. Basically, you start with raw materials and subject them to some process to produce an end product. If you have quality materials and a quality process, you will get quality results. In the case of problem solving, once presented with an issue, you will have resources at your disposal and your own process to help you determine how to handle things. This will yield your end results. Your resources include your network of people. Obviously, the more you have and the more talented they are, the better off you will be.
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