Unified Communications（OUC）办公室已实施了创新的计算机辅助调度系统（CAD）接口增强 - 自动化安全警报协议（ASAP）。
ASAP简化了警报监控公司紧急调度的通知，并有助于大大减少9-1-1处理时间。该界面是美国国家标准，是通过公共安全通信官员协会（APCO）国际与中央站警报协会（CSAA）之间的合作伙伴关系开发的。
OUC的董事詹妮弗·格林（Jennifer Greene）表示：“尽快是另一种工具，再加上OUC实施的其他计划，在我们继续为哥伦比亚特区公民提供优质公共安全通信服务的努力中。”
As the primary 9-1-1 Public Safety Answering Point (PSAP) serving the capital of the United States, the OUC is often at the forefront in identifying innovative technological trends and deploying such enhancements. Accordingly, the execution of ASAP at the OUC in step with recent similar implementations throughout the country including those in York County (VA), the City of Richmond (VA), Houston (TX), and others, who have taken this innovative step toward more efficient alarm call management.
On October 26, 2012, Pittsburgh-based Vector Security began transmitting alarm notifications directly to the OUC’s CAD system. Two more alarm companies will be on-line by January, 2013, with dozens more joining the program during calendar year 2013. Collectively, these alarm companies account for more than 55,000 alarm notifications annually to the OUC. Over 6,500 alarm-related data exchanges between the OUC and the participating alarm companies have been processed.
Stephen Williams, the OUC’s Chief Operations Officer, states that calls generated via ASAP are managed more accurately due to the reduction of miscommunication. “It will help reduce the workload of the 9-1-1 call takers, allowing them to focus more on handling emergency 9-1-1 calls from our citizens,” continued Williams.
The Association of Public-Safety Communications Officials (APCO) President, Terry Hall, conveyed that APCO is very pleased that the OUC stepped up to take advantage of this proven program.
“The ASAP program is an automated system that streamlines the delivery of alarm data between the alarm monitoring central station and 9-1-1 PSAPs, reduces 9-1-1 processing by minutes, and reduces the chance of human error, thereby reducing the risk of loss of life and property,” reiterated Hall, who piloted the ASAP program in York County (VA) that lead to it becoming a national standard.
According to CSAA President Robert Bean “ASAP is an example of a public-private partnership at its best. The professional alarm monitoring industry has invested in this technology to promote their partnerships with the public safety industry. By utilizing this technology, public safety resources previously devoted to receiving these calls can be reassigned to other lifesaving tasks. ASAP is a prime example of the win/win that only happens when everyone works together.”
参加ASAP计划的警报公司连接到国际正义与公共安全网络的安全消息经纪和NLET。NETS将全国6,500 PSAP的大多数与国际，联邦和州刑事司法以及与公共安全相关的数据库联系起来。NETS在ASAP中的作用是为合作数据交换提供安全的运输设施。
APCO International项目协调员Bill Hobgood表示，“ ASAP为我们国家的首都实施是一个令人兴奋的成就，并且是该项目的杰出里程碑。”
The development of the ASAP ANSI-approved standard was made possible in part by funding from the Bureau of Justice Assistance’s Edward Byrne Memorial Discretionary Grants Program for the Public Safety Data Interoperability Project co-managed by the IJIS Institute and APCO International.
