BY DWIGHT GOOD
When I started this project, my agency was in the enviable position of trying to decide where to place a few extra firefighters every day. We had enough funding to add two or three people per shift. With 22 stations, it was difficult deciding where those extra bodies would do us the most good.
I began by checking to see what others in the industry had done. What I found was a lot of debate and no consensus or guidelines. In the absence of industry standards, I set sail on uncharted seas. I had to build a decision matrix that could be used to prioritize staffing decisions. Decisions needed to come from a process that was clearly articulated and scientifically sound.
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