By Jeff Dill
这是我在通过Facebook页面提供调查之前向自己提出的问题。对于为期两周的时间，消防员行为健康联盟（FBHA）开启了对其组织内士气问题的火灾和EMS成员进行了调查。调查只是三个问题，但我们要求提出关于他们的组织如何改善其成员之间士气的建议。
Numerous消防员我所说的EMS人员在自己的工作中遭受了工作，因为他们自己的组织士气低，这促使我们进行这项调查。
What is morale? According to Merriam-Webster, it is the mental and emotional condition (as of enthusiasm, confidence, or loyalty) of an individual or group with regard to the function or tasks at hand (b): a sense of common purpose with respect to a group: esprit de corps. These similarities can be found in our fire and EMS organization, which we commonly call the “brotherhood” or “sisterhood.” So why do some organizations suffer from such low levels of morale? The typical answer is that management has no understanding or concern about its employees. We found this to be true from the 279 responses we received from our survey, but what surprised us the most was the second most frequent answer, which fell short by two reports from being the number one reason!
After reading and totaling all the comments, FBHA found the number-one recommendation for improved morale was based on management’s inability to communicate any concerns for his or her employees. Survey responses believed morale would improve if management would work towards unity, and if they didn’t there needed to be a change. The survey found that the second most recommended change needed to come from the employees themselves. Responses were very similar to ones like this response:“停止八卦和谣言背后的其他消防员的背部......他们应该是你的兄弟......“A very direct answer, which I liked, was“The biggest issues I’ve noticed which affect morale at my service are certain individuals’ immaturity when it comes to getting along with others, and the age old adage of the more experienced providers ‘eating their young.’ There seems to be the general attitude amongst some (not all) that those with lesser experience are lesser humans and deserve to be treated as such. If people could learn to have a mutual respect for one another, be supportive of each other, and treat each other as the family we claim to be, that would certainly be a good start at boosting morale!”建议后的建议书中表示，他们希望在等级中的更多统一，彼此在那里。许多反应表示，他们将害怕接受任何成员，因为担心他们会在他们生命中的问题上嘲笑他们的感受。
低士气也会导致行为健康问题吗？绝对地！低士气可能导致愤怒问题，工作场所暴力，压力，抑郁症和缺乏自我价值。我们知道愤怒在我们的工作场所 - 我们互相生活24小时，有时是个性的冲突。我们在火灾和EMS服务中的目标应该是如何以民间方式处理愤怒的培训。愤怒管理课程可以为我们的生活方式成为积极的培训。
Some members reported that the stress of going to work is almost unbearable for them. They love the job, but being harassed, mocked, or treated poorly outweighs the love of the job. Sometimes it is easier to pick on someone else rather than face one’s own personal issues. The bigger question is “Can these incidents lead a member to take their own lives?” The answer to this is是的，并且它已经发生了几次，这是根据我们的跟踪和验证消防员和EMT自杀。所以，当我们说我们是一个兄弟会或姐妹的时期，“我们得到了你的背部”，那么我们需要确保这不仅发生在Fireground，而且在生活中也是如此！
我们在火灾中更好地士气的建议ems.是简单的步骤，可以立即提供。
管理
- Praise the successes that happen in the workplace.
- 通过在车站周围提供职责（特殊团队领导，维护，站维修等）来赋予您的成员
- Give lots of recognition, appreciation, and positive feedback. Things such as an employee of the month or a wall of excellence can go a long ways.
Members
- Hold company-building games and exercises. If allowed, have you seen videos of firefighters playing dodge ball in full gear and SCBA?
- 举办每月Potluck或午餐，供入班会员。
- Schedule activities for the shift, including family members, outside of work, such as picnics, bowling, etc.
- 通过对他人进行乐观和积极的态度来引领态度。
士气是许多公司，包括在商业世界中的许多公司的问题。然而，没有比作为消防员或EMT更大的工作。我们看到的所有悲剧都足够坚韧。我们的许多兄弟姐妹都患有瘾，压力，焦虑，抑郁，中应激障碍，甚至都有自杀意念。其中一些我们由于工作的性质，我们每天处理每日。我们无法改变世界上发生的事情，但组织的士气可能是这个问题的差异。这是我们的控制。您的组织会接受和研究这些变化吗？
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杰夫莳萝is a captain at Palatine Rural Fire Protection District in Inverness, Illinois, and founder of the Firefighter Behavioral Health Alliance (FBHA). FBHA was established in 2011 to educate firefighters and fire officers on suicide awareness and prevention. He travels the country discussing the data collected on the number of firefighters and EMS personnel who tragically have taken their lives.
