BY ROBERT BURNS
Every chief knows that effective leadership is a key ingredient for a well-run department. This is especially true at the company officer level, where organizational values and goals meet the reality of human nature and the fire service culture.
Unfortunately, in many fire departments nationwide, members don't receive the training that will equip them with the skills that they need to be effective officers and leaders. It's not about halligans and hydraulic tools but about the interpersonal skills required to influence and lead others.
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