BY C. V. “BUDDY” MARTINETTE JR.
Successful fire departments create their own future by concentrating on and anticipating issues that affect service delivery. This process involves members who seek out organizational problems and then develop innovative ways to solve them.
Nothing could make a chief’s job easier than an organization full of people who are constantly seeking out potential problems and fixing them before they become real “show stopper” issues. On the other hand, nothing can frustrate a chief more than when these same people seek out potential problems and then recommend solutions that don’t get to the root cause of the problem.
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