New York City’s 911 system is beset by delays and errors that could leave callers without help for crucial seconds in an emergency, according to a consultant’s report on the system cited in an Associated Press report (http://wapo.st/IzpY7g).
The report also said the city’s fire and police departments are not working together to prepare for the surge in calls that would come with a massive crisis such as a terrorist attack and went on to suggest that city hall managers were given manipulated data on the system.
The report says the system sends some responders to the wrong address and slows fire and medical dispatchers’ efforts to give instructions to callers.
工会代表city’s firefighters contend changes that came with a years-spanning overhaul of the system caused delays that have been concealed by an accompanying change in how the city calculates its fire response times, but city officials dispute the assertion.
Mayor Michael Bloomberg’s office released an edited version of the report on Friday. His administration is fighting legal efforts to force it to release earlier versions, and it was not immediately clear how the document had been altered from its draft form. When theNew York Postfirst wrote about the report last month it described a 216-page document, but the version released Friday by the city had 133 pages.
For additional information, visit http://wapo.st/IzpY7g.
